Skip to content
Troubleshooting

Troubleshooting

This guide aims to help you debug issues with your BuildJet for GitHub Actions builds and configuration.

My runner isn't starting, it is stuck in "Waiting for runner"

There are a couple of things you can do before contacting support.

  • Make sure your organization has access to the BuildJet hardware here.
  • Make sure you're using the correct runner tag in your workflow config.

After doing these two things, please retry the build. If the build still fails, please contact support.