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This guide aims to help you debug issues with your BuildJet for GitHub Actions builds and configuration.

My runner isn't starting, it is stuck in "Waiting for runner"

There are a couple of things you can do before contacting support.

  • Make sure your organization has access to the BuildJet hardware here.
  • Make sure you're using the correct runner tag in your workflow config.

After doing these two things, please retry the build. If the build still fails, please contact support.